Project Detail

Charles Szwajca

Description

Inbound residential lead in Logan Square for suspected minor mold/moisture issue on older glass block bathroom window. Customer reports slight damage/mold in grout/caulk from long-term humidity due to lack of exhaust fan. Free inspection requested for Monday. Anthony to follow up this weekend, schedule inspection, and review photos from customer.

Address

2949 West Logan Boulevard, Chicago, IL 60647

c.szwajca@gmail.com

Phone

(847) 890-3589

Scheduled

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Job Total$0

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Outstanding$0

BaselinePending

Status: pending

Scheduling Alignment

Approved HoursNot set

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Operational Phases

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Site Assessment & Scope Confirmation

Walk-through to confirm and lock scope.

Mobilization & Setup

Equipment, materials, crew mobilization to site.

Phase 1 Work

First trade or work block — customize as needed.

Phase 2 Work

Second trade or work block.

Quality Control Inspection

Internal QC before final walk.

Final Walk & Sign-Off

Client or adjuster final walk, sign-off, close-out.

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Project Updates

5 total

NoteMar 13 04:35 PM

Inspection is set for Monday at 10 AM

NoteMar 13 04:34 PM

Inspection is set for Monday at 10:00 AM

NoteMar 13 12:11 AM

Q called Charles and sent text

NoteMar 12 08:40 PM

Lead Source Google search Customer stated he searched: “mold remediation Chicago” Job Type Residential mold inspection / small bathroom remediation inquiry Reported Issue Customer has an older bathroom with a glass block window and no bathroom exhaust fan until now. He believes prolonged moisture exposure caused slight water damage / mold growth around the glass block window, especially in the grout/caulk area. He described it as likely localized to the bottom right portion of the window and wants it cleaned/restored to look clean again. Customer Notes / Loss Description Old house Bathroom renovation was previously done Original glass block window was left in place Caulking around glass block window Customer believes water sat on the grout and slightly damaged it He thinks it may mainly need cleanup/treatment rather than major demolition Not presenting as an insurance claim Expected to be out-of-pocket Services Discussed Free inspection Check whether mold/moisture issue is isolated or present elsewhere Possible remediation process discussed: • HEPA vacuum • Antimicrobial treatment • Sanitize / return area to normal condition Pricing Discussion No pricing given on call Robert advised Anthony would need to assess and provide quote after inspection Customer asked for rough pricing; Robert indicated it does not sound like a large job and they would work toward a reasonable out-of-pocket solution Scheduling / Next Step Customer requested Monday inspection Anthony expected to take lead Anthony to contact customer over the weekend to schedule for Monday Robert to enter into system as needs scheduling Robert to send intro email with Anthony’s contact info Customer said he can send photos right away Internal Assignment Assigned/lead tech: Anthony Status: Needs scheduling Priority: Standard lead / inspection requested for Monday

StatusMar 12 08:40 PM

Status changed from "Incoming Projects" to "Need to Schedule"

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